[Theme Alien]

Hi there!

Thanks for the question.

For the problem, please remove the Meta Box plugin and then re-install it.

Best regards!

[Theme Alien]

Hello,

Can you show us more detail about SSL support. What part of the theme doesn’t support SSL?

Thank you

[Theme Alien]

Hello,

1. Please send us your website, our developer will help you check it.

2. You need to import demo slider. Read the link for more information

http://revolution.themepunch.com/documentation/

Thanks.

[Theme Alien]

Hello,

Please go to Revolution Slider, click to import slider and choose the “fullscreen_slider.zip” file.

Thanks.

[Theme Alien]

Hello,

Thank you for contacting us. Firstly, we only provide support in English.
In the theme package, we included the demo content file and a documentation. Please follow it to import the demo content.

Thank you

[Theme Alien]

Hello,

Please go to Settings->Permalinks and change permalink from default to Post name.

Thanks.

[Theme Alien]

Hello,

We answered to you via email. Please check it.

Thanks

[Theme Alien]

Hello,

Please send us a temporary admin account to our support email: support@themealien.com. Our developer will help you resolve your problem.

Thanks

[Theme Alien]

Hello,

It seems that you didn’t select URL for button. Please go to the call to action button settings, try to select URL for button(http://prntscr.com/6zea7e). If you want to show link instead button, you can insert the code below to Promotional text field:
Click here to view our full Critical Information Summary

Thanks.

[Theme Alien]

Hello,

Please insert the code below to the Custom CSS editor:
@media only screen and ( max-width: 782px ) {
.admin-bar.page-template-one-page-php .site-header { top: 46px;}
}
@media only screen and ( max-width: 600px ) {
.admin-bar.page-template-one-page-php .site-header { top: 0;}
}

Thanks.

[Theme Alien]

Hello,

1. In the custom link menu, you need to enter full URL as http://www.zcd.com.au/projects/btta#section-about. In the row settings, you just need to enter section ID as ‘section-about’. Please see the screenshots below:
– Custom link menu: http://prntscr.com/6x7ci6
– Row settings: http://prntscr.com/6x78x5

2. Please use code custom CSS below:
.page-template-one-page-php .site-header {
z-index: 999;
top: 0;
}
.admin-bar.page-template-one-page-php .site-header {
top: 32px;
}

Thanks.

[Theme Alien]

Hello,

For the row, when you specify the ID, please just enter the ID, NOT the full URL. Just enter the full URL for menu item. It means you are doing everything right, just change the URL of menu items.

With z-index: 999, the menu is already under the admin bar. Please just enter the z-index value is 999, not bigger. It will be under the admin bar.

Best regards

[Theme Alien]

Hello,

Feel free to place your question anytime you need our help. We will try to do our best to resolve your problem asap.

Thank you

[Theme Alien]

Hello,

1. When you enter the menu item link in the right format, the scroll effect will be applied to it.

Example, the “About Us” menu has the link “#section-about” now, please change it to “http://www.zcd.com.au/projects/btta/#section-about” and you will see the easing effect when click to it.

Do the the same with other menu items.

2. Yes, you can make the sticky header always be visible, from onLoad. Please go to the Theme Options > Style and add this CSS code to Custom CSS editor:

.page-template-one-page-php .site-header {
    z-index: 999;
    top: 0;
}

Regards

[Theme Alien]

Hello,

Sorry for making you confuse.

To make the menu scroll to sections with animation when you click to it, just 1 condition you have to follow: enter the link of menu item in this format: your_domain + #section_id

Eg:
Your site is: http://website.com
Section ID is: section-services
Your menu link will be: http://website.com/#section-services

This is a screenshot: http://i.imgur.com/7oYwze1.png

Thank you

[Author]

Posts